Frequently Asked Questions

Elvery’s Electrical Service provides all areas of Bundaberg with the highest quality solar installation, appliance servicing and electrical contracting. Got a question about our services or anything else electrical? Browse our frequently asked questions below or call our knowledgeable team for all the answers.

Our office hours are from 7.30am to 4.30pm Monday to Friday.
The office is closed on weekends, however we do have 24-hour emergency services.

We aim to provide honest, reliable, quality and professional service from 3 generations and more than 50 years’ experience. We pride ourselves on efficient and affordable service, and our clients have come to expect high levels of integrity and respect from our team.

$85 plus GST within the Bundaberg district.
This fee increases with further travel.

Free estimations for work can be given over the phone, however, to quote accurately on a job it is often a requirement to visit the sight to assess the work to be carried out. A service call fee is charged, which will be deducted from your final invoice should you wish us to proceed with the work.

We partner with Gem Energy Australia to provide high-quality domestic and commercial solar systems.

If you suspect your system may be faulty, having a professional inspect it can result in problems being identified and rectified before they become a danger. Our team can assess and service your system to make sure it is working safely and efficiently.

Test and tag is the name given to the process of checking the safety of portable electrical appliances. Once tested, the item is tagged to confirm that it has in fact been tested, along with showing who tested it, the test date and when the next test is due. 

Australian standards recommend particular test and tag frequencies based on the nature of the appliance and environment it is operating in

We guarantee honest, reliable service on all work carried out by our team. As parts and materials are not manufactured by us, the warranties on these will always fall back on the supplier and their terms and conditions.

Any home sold after September 2002 must have at least one safety switch in the electrical switchboard. Newly built homes are expected to have additional safety switches installed for every power point in the building.

Programmable logic controllers (PLC) are computerised systems used in industrial processes to monitor devices and make decisions based on their output. These are an essential component in automating operations that normally require human guidance.

That depends on how old your current appliance is and if it is still efficiently completing the tasks you need it to. Another point is to compare the cost of repair against the initial price you paid for the appliance.

If the cost of repair is getting higher as more work and replacement parts are required, it may be time to consider investing in a new unit. Before making a decision, give our expert team a call for reliable advice.

Photovoltaic energy is any energy that has been created from light. PV materials found in solar panels convert the sun’s rays into electricity.

This term refers to a system that is completely self-sufficient and does not rely on the main electricity grid of the area. In addition to generating power, an off-grid system incorporates a battery bank, which stores excess energy to be used at any time. They often also have backup generators in the case the battery levels get too low.

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